Kenaitze Indian Tribe
  • Dena'ina Wellness Center - Quality
  • Kenai, AK, USA
  • Full Time

Kit logo                                                    Job Description 

Job Title:

Quality Assurance Specialist

Revision Date:



DWC - Quality

Employment Status:

Full Time


Health Systems

FLSA Status:


Reports To:

Quality Systems Manager


40 hours/week



Posting Period:

 2/20/14 - Open until filled


Job Summary

The Quality Assurance Specialist is responsible for monitoring and maintaining of quality assurance processes, procedures and controls to meet established performance, quality and safety standards.  Responsible for monitoring implemented internal processes necessary to achieve and/or maintain applicable Federal, State and Municipal accreditations, certifications and licensures

Essential Functions

  • Creates, develops, and nurtures culturally appropriate interactions and connections with fellow employees, Un'ina (Customers), and the community.
  • Interviews employees and Un'ina (Customers) to evaluate effectiveness of quality assurance program.
  • Interprets and implements quality assurance standards in respective areas to ensure quality care to Un'ina (Customers).
  • Accepts and incorporates critical feedback from internal Un'ina (Customers), concerning the QA (Quality Assurance) program.
  • Reviews specific records/clinical visits using quality assurance criteria, such as procedures, medication areas, high volume areas, high risk clinical visits, etc., to improve care to Un'ina (Customers).
  • Works collaboratively by building bridges, and creating rapport with team members within departments and across the organization.
  • Provides input to QA Team on audit tools and methods for standardization and reporting.
  • Serves as a quality expert and support for clinic/program QA teams.
  • Participates in and/or Chairs Accreditation Committees and carries out associated annual plan work.
  • Reports and educates clinics/programs of changes in standards and on performance below standards.
  • Works with Quality System Manager to ensure all applicable quality processes are in place and sustained.
  • Ensures that mock tracers and established audits/reviews are conducted on a consistent basis.
  • Coordinates tracer schedules with Managers for assigned clinics/programs
  • Reports tracers using the Quality Electronic tool and make recommendations based on applicable accrediting body standards and regulations, and internal procedures.
  • Monitors clinic/program responses to tracers and their follow up with stated action plans.
  • Helps clinic/program with action plans as necessary; working with program staff when applicable.
  • Monitors performance (in relevant areas) according to applicable standards and takes necessary action to communicate/advise/assist accordingly to reach established performance levels.
  • Communicates obstacles to Quality System Manager in a timely manner.
  • Monitors external agencies standards and internal processes and integrates appropriate standards using Plan Do Study Act (PDSA) improvement tools.
  • Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that create new value for Un'ina (Customers) and employees.
  • Prepares documents for external surveys/reviews, quality improvement plans and required annual reporting
  • Coordinates and delivers staff education.
  • Monitors compliance with applicable standards and regulations.
  • Gathers, aggregates, reports and acts on data.
  • Proactively focuses on continual improvement and drives corrective action analysis and implementation internally with appropriate stakeholders.
  • Gathers, enters and reports data for established quality monitoring items.
  • Seeks out additional learning opportunities to continue to develop the technical and professional skills needed now and in the future.
  • Must stay current with healthcare regulations and standards.
  • Actively working Un'ina (Customer) concerns or comments and analyzing opportunity for improvement.
  • Performs other duties as assigned.

Working Conditions

Lifting Requirements

Sedentary work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.  Sedentary work involves sitting most of the time.  Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.


Physical Requirements

Stand or Sit (Stationary position)

Walk (Move, Traverse)

Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)

Stoop, kneel, crouch or crawl (Position self (to), Move)

Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)

See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)

Pushing or Pulling

Repetitive Motion


OSHA Categories

 Category III – Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid


Equipment and Tools

List Equipment used for job: Computer, fax, scanner, copier and other office equipment  

List Tools:

Drives KIT or Personal Vehicle:





Comments: Travel to different Tribe locations and for training may be required.


  • Associate's Degree or equivalent training and experience.



  • One (1) year of healthcare experience.
  • Two (2) years of progressively responsible experience in quality assurance or quality improvement.
  • Advance knowledge and experience in working with Microsoft Word, Excel, and other software programs.



  • None.


Special Skills

  • Proven ability to work on several projects simultaneously and under tight schedules.
  • Good oral and written communications skills.
  • Good facilitation and interpersonal skills.
  • Ability to read and understand standard business documentation (e.g. contract language, grants).
  • Knowledge of Medicaid and National healthcare compliance regulations and practices.
  • Knowledge of quality assurance practices and principles.
  • Knowledge of data collections and interpretations.



  • Bachelor's degree in Business Administration, Healthcare Administration, Project Management, or related field.
  • Experience working with Alaska Native or American Indian people.


This Job Description reflects Kenaitze Indian Tribe's best effort to describe the essential functions and qualifications of the job described.  It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.  This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.  This is not intended to be a contract.

This position has been closed and is no longer available.
Kenaitze Indian Tribe


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